오아시스 포르토 그란데

Not a good experience, help was unfriendly and the hotel need renovations. Dirty carpets, rooms very small. Don’t recommend.

Just a bit outdated rooms, but still a nice place to stay. The breakfast is great with a lot to choose for. The staff goes beyond to make sure you enjoy your stay. We have never experienced hotel staff this helpful. We ate once at the restaurant, maybe we got unlucky but on that one visit we would not recommend. The beach bar from the same owners did have good food.

its a nice hotel. we love it uere, i think we will go here again, nothing wrong. nice weather fun events free drinks i recommend. animation team good

I’ve been staying in this hotel for about 8 years and have been a witness to its fall into disrepair and dinginess. The staff are doing their best, but it’s obvious the owners aren’t invested in updating or maintaining the property. It’s a shame because it’s in a great location and very convenient to get to. Hope someone takes over soon and restores it to its former glory.

Convenient hotel in the centre of the town next to the square with live music. Clean and with all amenities. Nice and abundant breakfast. Coffee and tea making facility in the room. Really friendly staff. Nice vieuw ftom our balcony to nearby mountains and handicraft cultural centre.

We stayed at this hotel for 5 days (22-28 June) as part of our island hopping holiday. First the good points - location is excellent in the centre of town and just 5 mins walk to the port and beach areas. Room was fine (would recommend one looking over the square). Food and drink (and service) in the bar was good. Nice swimming pool. Bad points - no complementary water in room which seems to be normal in other CV hotels we stayed. Breakfast poor, food uncovered and empty food trays not refilled. The worst issue was the poor service from some reception staff. We asked for an additional pillow (at 10pm) to be told ‘No! laundry room closed’ and the phone was abruptly put down. On another occasion (during the afternoon) we asked if we could exchange some money and was told simply ‘No!’ When we asked why she said she didn’t have the ‘cash box’. While maybe this was correct she didn’t offer any other suggestions or say when the ‘cash box’ would be open. Then again she abruptly put the phone down. Not all reception staff were poor though, some offered a friendly greeting we passed. One lady (she may have been a supervisor) was very helpful exchanged money and offered advice. Unfortunately it is only the unfriendly ones that you tend to remember!